Last Updated: October 9, 2026
Welcome to Pro Solutions.
These Terms & Conditions (“Terms”) govern your access to and use of the Pro Solutions website, https://www.prosolutions.digital/ (“Website”), and your engagement with Pro Solutions for its digital, technology, creative, and related professional services (“Services”).
By accessing or using our Website, submitting an inquiry, requesting a proposal, or engaging Pro Solutions for Services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, please do not use our Website or engage our Services.
Pro Solutions provides professional digital and technology services, which may include, depending on the scope of engagement:
The exact Services provided to a Client will be determined by the applicable proposal, quotation, statement of work, service agreement, or other written communication agreed upon by both parties.
These Terms apply to all visitors, users, prospective clients, and clients who access our Website or engage with Pro Solutions. By using the Website or purchasing or engaging our Services, you confirm that:
Where Services are provided under a separate agreement, proposal, quotation, or statement of work, that document may contain additional terms applicable to the specific project.
A Service engagement may begin when a Client contacts Pro Solutions regarding a requirement.
Based on the Client's requirements, Pro Solutions may provide a proposal, quotation, scope of work, estimated timeline, pricing, and other relevant project details.
A binding engagement will be considered established when the Client formally accepts the proposal, quotation, statement of work, or service agreement and, where applicable, makes the required advance payment.
The scope of Services will be limited to the deliverables specifically agreed upon between Pro Solutions and the Client.
Any services, features, integrations, revisions, or requirements outside the agreed scope may be treated as additional work and may be subject to additional charges and timelines.
To deliver Services effectively, the Client may be required to provide information, content, materials, credentials, approvals, feedback, access, or other resources necessary for the project.
The Client is responsible for ensuring that all information, content, images, documents, trademarks, software, data, and other materials supplied to Pro Solutions are accurate and that the Client has the necessary rights and permissions to use them.
Delays caused by incomplete information, delayed feedback, unavailable resources, or delayed approvals from the Client may affect the agreed project timeline.
Pro Solutions will not be responsible for delays resulting from circumstances outside its reasonable control or from the Client's failure to provide required information or approvals promptly.
Once a project has been approved, any material change to the agreed scope may require a revised quotation, timeline, or delivery schedule.
Additional work may include, but is not limited to:
Pro Solutions will communicate applicable additional costs and timelines before commencing substantial out-of-scope work.
Where revisions are included in the agreed scope, the number and nature of revisions will be determined by the applicable proposal or project agreement.
A revision means a reasonable modification to an agreed deliverable. A completely new concept, change in project direction, or requirement introduced after approval may be treated as additional work.
Client approvals may be provided through email, project management platforms, messaging platforms, or other agreed communication channels.
Once a deliverable has been approved, subsequent changes may be subject to additional charges.
Payment terms will be communicated in the applicable proposal, quotation, invoice, or service agreement.
Depending on the project, Pro Solutions may require:
Invoices must be paid within the agreed payment period.
Pro Solutions reserves the right to pause work, delay delivery, or suspend Services where applicable payments remain overdue.
Any additional work requested outside the agreed scope may be billed separately.
Cancellation and refund terms may vary depending on the nature of the Services, project stage, work already completed, and the applicable agreement between Pro Solutions and the Client.
Advance payments may be non-refundable to the extent that resources have already been allocated, work has commenced, third-party costs have been incurred, or Services have already been delivered.
Where a project is cancelled after work has commenced, the Client may remain responsible for payment for work completed up to the effective date of cancellation and any non-recoverable third-party expenses.
Any refund, where applicable, will be determined according to the relevant project agreement and applicable law.
Unless otherwise agreed in writing, all intellectual property rights relating to Pro Solutions' Website, including its text, graphics, branding, logos, designs, layouts, visual elements, code, original content, and other materials, remain the property of Pro Solutions or their respective owners.
You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit Pro Solutions' proprietary Website materials without prior written permission.
For client projects, ownership and licensing of final deliverables will be governed by the applicable proposal, statement of work, or service agreement.
Unless otherwise agreed in writing, Pro Solutions retains ownership of its pre-existing intellectual property, frameworks, libraries, methodologies, processes, tools, templates, know-how, and reusable components used in delivering Services.
Third-party software, fonts, plugins, APIs, stock assets, platforms, or other licensed materials remain subject to the terms of their respective owners or licensors.
Pro Solutions understands that Clients may provide confidential business, technical, financial, operational, customer, or strategic information during a project.
We will take reasonable measures to protect confidential information shared with us and will use such information only for legitimate purposes connected with the Services, subject to the applicable agreement between the parties.
Where a separate Non-Disclosure Agreement (“NDA”) has been executed between Pro Solutions and the Client, the terms of that NDA will govern the handling of confidential information to the extent of any conflict with these Terms.
The Client is also responsible for maintaining the confidentiality of any confidential information, credentials, access details, or proprietary information provided by Pro Solutions.
You agree not to use the Website to:
Pro Solutions reserves the right to restrict or terminate access where we reasonably believe that these Terms have been violated.
Our Services may involve third-party platforms, software, APIs, hosting providers, payment processors, cloud services, plugins, applications, or other technologies.
The availability, functionality, pricing, security, and policies of such third-party services are controlled by their respective providers.
Pro Solutions is not responsible for changes, interruptions, limitations, security incidents, or discontinuation of third-party services that are outside our reasonable control.
Where a third-party service is required for a Client project, the Client may be responsible for maintaining the applicable account, subscription, license, or payment unless otherwise agreed.
We aim to provide reliable and professional Services and maintain a functional Website. However, we do not guarantee that the Website or any online service will always be available, uninterrupted, error-free, or free from technical issues.
The Website may occasionally become unavailable due to:
We will make reasonable efforts to restore affected services where appropriate.
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
While Pro Solutions makes reasonable efforts to maintain accurate and useful information, we do not warrant that:
Any project-specific warranties or commitments will be governed by the applicable written agreement between Pro Solutions and the Client.
To the maximum extent permitted by applicable law, Pro Solutions shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of our Website or Services, including loss of profits, business opportunities, revenue, data, or anticipated savings.
Pro Solutions shall not be responsible for losses resulting from:
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Where a specific project agreement contains a separate limitation of liability, that agreement will apply to the relevant Services.
The Client agrees to indemnify and hold harmless Pro Solutions, its affiliates, employees, contractors, officers, and representatives from claims, losses, damages, liabilities, and reasonable expenses arising from:
This provision will apply to the extent permitted by applicable law.
Pro Solutions may suspend or terminate access to the Website or Services where:
Termination will not affect rights, obligations, or payment responsibilities that accrued before termination.
Any project-specific termination provisions contained in a signed agreement, proposal, or statement of work will take precedence for that project.
Unless otherwise agreed in writing, Pro Solutions may identify completed projects and display publicly available aspects of completed work in its portfolio, website, presentations, case studies, or marketing materials.
Pro Solutions will not intentionally publish confidential information belonging to a Client.
Where a project is subject to confidentiality restrictions or an NDA, those restrictions will be respected.
If a Client requires a project to remain confidential and not be used for portfolio or promotional purposes, this should be communicated and agreed upon in writing.
Pro Solutions reserves the right to update or modify these Terms from time to time. Updated Terms will be posted on this Website with a revised “Last Updated” date of October 9, 2026.
Your continued use of the Website after updated Terms are posted may constitute acceptance of the revised Terms, subject to applicable law.
For existing client engagements, the terms of the applicable signed agreement, proposal, or statement of work will continue to govern that engagement unless otherwise agreed by the parties.
Pro Solutions will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control.
Such circumstances may include natural disasters, war, civil unrest, government actions, pandemics, internet or telecommunications failures, cyber incidents, power outages, strikes, third-party infrastructure failures, or other unforeseen events.
Where reasonably possible, Pro Solutions will communicate material disruptions and take reasonable steps to resume performance.
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, disputes arising from these Terms or the use of our Website or Services shall be subject to the jurisdiction of the competent courts having jurisdiction over Pro Solutions.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.
The invalid or unenforceable provision will be interpreted or modified to the extent necessary to make it enforceable while preserving its intended purpose as far as legally possible.
These Terms, together with any applicable proposal, quotation, statement of work, service agreement, NDA, or other written agreement between Pro Solutions and the Client, constitute the terms governing the relevant engagement.
If there is a conflict between these Website Terms and a separately signed agreement for specific Services, the terms of the signed agreement will prevail for that engagement.
If you have any questions regarding these Terms & Conditions, our Services, or any other matter relating to the Website, please contact us:
Pro Solutions
Website: https://www.prosolutions.digital/
Ground Floor, Om Tower, 232, Zone-II, Maharana Pratap Nagar,
Bhopal, Madhya Pradesh 462011
Phone: +91 96919 90276